Adapting to Shifts in Consumer Preferences

Amazon, Spotify, Netflix and even Uber. We've all heard the names and understand instinctively how the influence of companies like these has changed the expectations and attitudes of consumers across ...

How to Know What Insurance Customers Want

What do today's customers want from insurance providers? They want understanding, interaction, even a relationship. But they vary in when and how they wish to learn, interact and build that ...

USAA Makes Strategic Investment in CaféX

USAA, an insurance and financial services company for military families, has made a strategic investment in CaféX, a provider of real-time engagement solutions for mobile and web platforms. CaféX ...