core systems tranformation News
Creating a Transparent Experience for Commercial Lines Customers
These days, transparency is a key component of any positive customer experience, regardless of industry or channel. When it comes to the insurance customer experience, however, defining just what ...
Considering Core Replacement? Save Your Dollars; You Will Need Them Very Soon
Many insurers are considering replacing their core system as their next big IT endeavor. Unfortunately, despite the best of intentions, this is a regressive move that will set them ...
With Insurance Industry Transformation, the Struggle Is Real: KPMG
The talk is out there: Insurance industry leaders have often spoken of transforming operations to embrace disruptive advances including big data, other new technology and related customer service ...