core systems tranformation Archives

Creating a Transparent Experience for Commercial Lines Customers

These days, transparency is a key component of any positive customer experience, regardless of industry or channel. When it comes to the insurance customer experience, however, defining just what ...

Considering Core Replacement? Save Your Dollars; You Will Need Them Very Soon

Many insurers are considering replacing their core system as their next big IT endeavor. Unfortunately, despite the best of intentions, this is a regressive move that will set them ...

With Insurance Industry Transformation, the Struggle Is Real: KPMG

The talk is out there: Insurance industry leaders have often spoken of transforming operations to embrace disruptive advances including big data, other new technology and related customer service ...

What Carriers Want From Core Systems Transformations

Insurance carriers are making an unprecedented investment in transforming their policy, billing and claims systems and processes. This is a unique period where the convergence of aging legacy ...