Recognizing Diversity Key to Tapping Future Talent

While the idea of diversity in the workplace isn't new, the insurance industry is known for lagging when it comes to change. "Quite frankly, I've been involved in the industry for quite a number of ...

Thoughts on Cleaning Up the Claims Department

It would be an understatement to say that the insurance industry has a few problems involving consumer loyalty, and claims issues certainly don't help. A recent Accenture Report found that 14 percent ...