The Next Era: Transforming Middle-Market and Large Commercial Lines Underwriting


When the pandemic revealed gaps in insurers’ digital capabilities, many had to adapt to changing needs and demands or risk being left behind. Insurers focused plans for their mid to large commercial lines business on underwriting transformation to move their capabilities into the next era of innovation. But how far along have they progressed since the onset of the pandemic?

In this eBook, you’ll gain an inside look at the state of underwriting transformation for mid and large commercial lines, including essential considerations for the road ahead. This includes how insurers’ priorities have changed, how underwriting roles are evolving, what’s influencing transformation, and what strategic investments are driving change.

Deb Smallwood, Senior Partner, Carrier Transformation, is widely recognized as an industry thought leader who is known for her expertise in helping companies rethink the traditional business of insurance and position for success in the changing insurance world. Deb’s passion is to advise insurers on innovative ways to leverage digital, foundational, and transformational technologies that are required in the digital connected world.

Mark Breading, Partner, ReSource Pro Consulting, is well known for his perspectives on the future of the insurance industry and innovative uses of technology in insurance. His specialty areas include InsurTech, transformational technologies, innovation, and distribution strategies.

Previously, he was partner and chief research officer at Strategy Meets Action, a leading strategic advisory firm, and has consistently been ranked as one of the “Top 50 Global Influencers in InsurTech” by InsurTech News.