P&C Carrier Talent and Workforce Strategies in 2023


From the Great Resignation and urban migration to remote/hybrid work models, we have seen how dramatically the insurance workforce has changed in recent years. Attracting and retaining talent is more competitive than ever, and insurance carriers are employing savvy strategies to be employers of choice in today’s dynamic labor market.

This report offers carriers research-driven recommendations for overcoming today’s workforce challenges and employing best-in-class talent. You’ll gain a high-level perspective of the talent strategies and goals of property and casualty insurers. In addition, you’ll learn about the various ways these companies are bridging workforce gaps as well as how technology is changing key insurance roles.

Mark Breading, Partner, ReSource Pro Consulting, is well known for his perspectives on the future of the insurance industry and innovative uses of technology in insurance. His specialty areas include insurtech, transformational technologies, innovation, and distribution strategies. Previously, he was partner and chief research officer at Strategy Meets Action, a leading strategic advisory firm, and has consistently been ranked as one of the “Top 50 Global Influencers in InsurTech” by InsurTech News.

Heather Turner, Lead Research Analyst, supports ReSource Pro’s advisory and consulting engagements through rich written content, quantitative and qualitative primary research, and market and technology trend analysis.