Distribution Technologies for MGAs and MGUs: Plans for 2023 and Beyond


The MGA and MGU landscape is growing rapidly as the distribution evolution continues across the insurance ecosystem. Investing in new technologies is one way MGAs are solidifying their position in the channel environment.

This research report details MGAs’ current and future plans for distribution technologies. It examines the top business drivers influencing investments, the challenges faced when implementing and offering new technology solutions, and MGAs’ satisfaction with their digital offerings to agencies. We conclude our report with recommendations on how MGAs can expand partnerships and increase market share.

Deb Smallwood, Senior Partner, Carrier Transformation, is widely recognized as an industry thought leader who is known for her expertise in helping companies rethink the traditional business of insurance and position for success in the changing insurance world. Deb’s passion is to advise insurers on innovative ways to leverage digital, foundational, and transformational technologies that are required in the digital connected world.

Mark Breading, Partner, ReSource Pro Consulting, is well known for his perspectives on the future of the insurance industry and innovative uses of technology in insurance. His specialty areas include insurtech, transformational technologies, innovation, and distribution strategies. Previously, he was partner and chief research officer at Strategy Meets Action, a leading strategic advisory firm, and has consistently been ranked as one of the “Top 50 Global Influencers in InsurTech” by InsurTech News.