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Today's Headlines
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August 28, 2026 |
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Industry veterans who care about the level of trust in the P/C insurance industry analyze changes in claims operations, agent-customer relationships, underwriting decisions and communication practices that might be weighing on customers. "Some of it is on us," says one, dismissing the idea that billboard attorneys are causing ill will... read more
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Cyber insurers have spent years defining what constitutes a hack and when coverage should pay out, but the rapid emergence of AI agents is raising new questions, forcing insurers to review their policies. Leading AI developers OpenAI, Anthropic and Meta Platforms recently disclosed that their AI agents behaved unexpectedly, escaping controlled test environments and carrying... read more
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Forms are the foundation of every insurance product. So why does managing them still feel like the slowest part of your business? In a recent live webinar, Smarter Forms, Faster Decisions: A New Era for Mozart and GenAI, the Verisk team walked through the state ... read more |
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| | | | | | | Data Center Boom Is Reshaping Risk | | | In the next episode of Between the Lines with Elisabeth Blosfield, we'll discuss how A.I. data centers are now
a B.I. challenge that insurers can't afford to ignore. | | | | | | | | Carrier Management | | | | | | | | |
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In the opening scene of American writer Kim Stanley Robinson's "The Ministry for the Future," a heat wave combined with a breakdown of the electrical grid in India kills 20 million people. The devastation causes the world's nations to unite to combat climate change. Scientists have long warned that the world will experience more intense... read more
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New data shows that one in four drivers in at least 38 states nationwide are behind on recommended vehicle maintenance, according to vehicle history provider CARFAX. Mississippi has the highest percentage at 31%, followed by Virginia, Texas, Alabama and Georgia. New York, California, Illinois, Pennsylvania, Massachusetts and Arizona are also among the states where roughly... read more
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A new study drawing on telematics data confirms that far more drivers are using cellphones in the lead-up to crashes than is reflected in police reports, according to the Insurance Institute for Highway Safety. The data, derived from driver-enrolled safe-driving apps, show that cellphone use prior to crashes is undercounted in police reports by a... read more
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Do organizations perform better under a single leader or when individuals organize themselves? A new honeybee-inspired study published in the journal PNAS suggests that while both approaches can succeed, decentralized groups may have an edge when communication is strong and there's just the right mix of risk-takers and cautious followers. "We found that decentralized strategies... read more
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Agents rarely separate onboarding from compensation, or compliance from ...
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Most auto carriers still define rating territory by zip code, a unit that isn't ...
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Budgets are up, optimism is high, and yet insurance operations teams have never ...
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Policyholders demand 24/7 empathetic service, but for small and midsized ...
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As artificial intelligence adoption accelerates, data centers have become ...
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