Communicating in a Crisis

April 28, 2020

The global pandemic has forced many companies to transition to work-from-home, with no way of knowing when employees will be able to return to the office or how different things will be when they do. Faced with uncertainty about pay cuts, layoffs and even closures, employees are looking to their leaders for answers.

How can you reassure your team without giving people false hope? A recent Harvard Business Review article offers some expert advice for getting through the “ultimate test of your leadership,” including:

The HBR article includes more communication tips, as well as two case studies to demonstrate the experts’ advice in practice. See the full article: How to Talk to Your Team When the Future Is Uncertain