Cambridge Mobile Telematics’ New Smartphone Tech Lets Auto Insurers Reconstruct Crashes

Cambridge Mobile Telematics is launching a new product that lets auto insurers use smartphones reconstruct crashes as part of the claims process.

The company said its new Claims Studio product line for smartphone use gives claims adjusters access to “robust, unbiased telematics and contextual crash data after an impact occurs.”

CMT said its ability to detect crashes has been marketed since 2015, but now the technology has been expanded to support the end-to-end claims process. As the Massachusetts-based telematics and analytics provider explains, the Claims Studio line uses telematics and artificial intelligence to reproduce how a crash happened, creating a data-driven narrative to accelerate the claims process.

Insurers using this can access key details like speed, severity, and vehicle impact location early in the process, and then they spend less time collecting information from drivers and third parties. Having the technology is designed to give insurers more time to confirm facts and accurately access loss, Cambridge Mobile Telematics said.

Claims Studio includes the following products:

• Crash Detector, which provides real-time notification of a vehicle crash to send roadside assistance to policyholders when they need it most. Providing critical details like GPS location, time, and driver identification, Crash Detector enables insurers to save valuable time in emergency situations and improve customer experience with added services.
• Claims Reporter provides an accurate, unbiased crash narrative in the form of a detailed Crash Storyline via CMT’s web portal or a Crash Data Feed into a claims management system. Details include CMT’s proprietary severity indicator, hit location on the vehicle, speed and acceleration details, evasive maneuvers, and more.

Source: Cambridge Mobile Telematics