Nationwide’s Latest Digital Platform Designed to Quicken Agent Quote Process

November 13, 2019

Nationwide has rolled out yet another digital platform, one designed to help agents quote policies for auto, homeowners and renters insurance in as little as two minutes.

The platform, named Nationwide Express, debuts in 22 states, with plans to add more through the end of 2019. Nationwide said the technology will be made compatible with comparative raters in 2020.

“Nationwide Express was designed to help agents deliver multiline quotes and complete new sales with unprecedented speed,” Shelley Brazeau Temple, leader of Personal Lines Property and Casualty for Nationwide, said in prepared remarks. “We know that speed and value to our distribution partners is the key to success, and Nationwide Express is delivering on both.”

The launch of Nationwide Express follows the debut or planned development of a number of planned digital platforms this year as Nationwide pursues an aggressive digital strategy to reach direct consumers but also give agents more technology and speed.

In September, for example, Nationwide launched Spire, a digital auto insurance platform targeted to millennials that is designed to provide a coverage quote within a minute. Customers must only provide a driver’s license and answers to four basic questions. Around the same time it launched a commercial insurance digital storefront targeted to small businesses, using digital portal infrastructure developed by the startup Bold Penguin.

According to the insurer, Nationwide Express is designed to help agents tailor coverages, bind and process payment and trailing documents in minimal time. Nationwide said the platform allows agents to quote multiple products in a fraction of the time it used to take, reducing the process by 15 minutes or more.

Nationwide bills its Nationwide Express Program as enabling a 90 percent reduction in time to quote and giving agents the ability to sell multiple products together. Agents using the system can also accept a single payment regardless of the number of products. As well, the system also packages relevant documents and emails them to customers automatically at the end of the sales process.

Source: Nationwide