Commercial Underwriters on a Never-Ending Journey: Meet the Transformers

November 28, 2022 by Susanne Sclafane

Carriers and MGUs have embarked on missions to transform experiences of overwhelmed commercial insurance underwriters and their frustrated distribution partners with decision-making power boosts from automation and AI tools.

And even though executives of three transformers say the roads to success—measured in terms of ease, speed, growth and profit—are never ending, supercharged underwriters already are making real progress at QBE NA, Nationwide and Coterie, they told Carrier Management recently.