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Telematics Has Kept the Promise: Allstate’s Journey Continues
Telematics has been on personal insurers’ radar for many years, and it has recently reached a tipping point. Nowadays, it is recognized as a necessary capability for the future success of any auto insurer in the U.S. market.
Executive Summary
Allstate's David MacInnis and the IoT Insurance Observatory's Matteo Carbone wrote an article for the third-most popular feature published on Carrier Management last year—The Journey to Build the Auto Insurer of the Future—detailing features like active customer engagement, service offerings and incentives to promote safer driving that are built into Allstate's Drivewise and Milewise telematics programs. Still, some insurance professionals are skeptical that telematics is gaining traction.
Here, MacInnis and Carbone follow up with hard evidence on take-up rates and double down on their efforts to explain the benefits of telematics for society and for insurers as well.
Photos from Allstate
Executive SummaryAllstate’s David MacInnis and the IoT Insurance Observatory’s Matteo Carbone wrote an article for the third-most popular feature published on Carrier Management last year—The Journey to Build the Auto Insurer of the Future—detailing features like active customer engagement, service offerings and incentives to promote safer driving that are built into Allstate’s Drivewise and Milewise telematics programs. Still, some insurance professionals are skeptical that telematics is gaining traction.Here, MacInnis and Carbone follow up with hard evidence on take-up rates and double down on their efforts to explain the benefits of telematics for society and for insurers as well.
Photos from Allstate
Last year we analyzed Allstate’s journey toward developing this capability in our article “The Journey to Build the Auto Insurer of the Future.” That piece analyzed how Allstate has continued for a decade to sharpen its mastery of telematics data by innovating across multiple use cases. We explored Allstate usage of telematics data for: