Embracing the ‘Future of Work’ in Insurance

April 8, 2022 by Beverly Harris

As a native of St. Lucia in the Caribbean, I knew immediately when I moved to the United States that I was different. From an early age, seeking to understand others was the primary way in which I processed the world around me, and it’s an approach that has carried over to my professional career at Texas Mutual.

Executive Summary

Amid an unprecedented level of disruption, Beverly Harris, vice president of strategic planning and innovation at Texas Mutual Insurance Co. and a founding member of the IICF IDEA Council, writes that the insurance industry needs to embrace the future of work and focus on creating value for its employees by adapting to their needs. She says this includes prioritizing diversity, equity, and inclusion efforts, harnessing new technology, and implementing a hybrid or remote work schedule as employees seek more balance between their work and home life.
Executive SummaryAmid an unprecedented level of disruption, Beverly Harris, vice president of strategic planning and innovation at Texas Mutual Insurance Co. and a founding member of the IICF IDEA Council, writes that the insurance industry needs to embrace the future of work and focus on creating value for its employees by adapting to their needs. She says this includes prioritizing diversity, equity, and inclusion efforts, harnessing new technology, and implementing a hybrid or remote work schedule as employees seek more balance between their work and home life.

Understanding others and accepting our differences sits at the heart of the diversity, equity, and inclusion efforts that are helping to attract and retain talent during a time of unprecedented disruption. That disruption comes in the form of breakneck technological innovation, a historic labor shortage, and a work world forever changed by the pandemic.