How do property/casualty insurers and brokers stack up against other industries in terms of innovation?
In short, they aren’t sprinting anywhere as fast as “innovation natives” in the high-tech and pharma universes, according to Asha Vellaikal, a career technologist and innovation executive who has been managing director and global head of Digital Labs for Marsh since 2017. While insurers are moving forward, they lag just behind other financial services players in their innovation efforts, she noted, advising insurers and insurance brokers to pay attention to trends in the fintech world. Executive SummaryThe insurance industry lags just behind the rest of the financial services sector on innovation, in the view of Asha Vellaikal, Managing Director and Global Head of Digital Labs for Marsh, who brings to her role a perspective from working with fast-moving innovators like telecoms. Participating in CM’s Virtual Roundtable with other insurance innovators, Vellaikal advised insurers and insurance brokers to pay attention to “embedded finance” developments in the fintech world, and co-panelists described how incumbent carriers are working with InsurTechs in 2020.