How AI Advances ‘No-Touch’ Resolution of Workers Compensation Claims: Opinion

July 31, 2019 by Rupin Mago

Many human hours are needed to sort, analyze and process workers compensation claims—the vast majority of which are low in value.

The U.S. workers comp insurance market is forecast to earn revenues of $55 billion in 2019. To be competitive, it’s important for a carrier to be as efficient as possible with claims. Fortunately, technology in the form of artificial intelligence (AI) is now available to help insurers with their lower-value workers comp claims.