What TPAs Need to Move With Carriers’ Shifting Needs

February 11, 2019 by Haywood Marsh

It’s a fast-moving, high-stress time in the insurance industry, with carriers racing to update systems, respond to market shifts, expand digital capabilities and, if those efforts succeed, offer products and services that meet constantly evolving consumer demands. Needless to say, third-party administrators (TPAs), organizations that process insurance claims or employee benefit plans for carriers, are facing an equally challenging task of keeping up with the changes in technology, strategies and operating models.