Inside Chubb’s Agency-Centric Digital Marketplace and Its Digital Strategy

January 24, 2019 by Andrew Simpson

In a display of activity that could make InsurTechs jealous, some 900-1,000 agents log onto Chubb Marketplace daily.

The Marketplace, a project that is “digitizing the agent experience” in underwriting and selling small business products while also streamlining the process for small business customers, went live in November 2017. Recently, Jim Williamson, Chubb’s division president, North America Small Commercial, Underwriting, spoke with Wells Media’s Andrew Simpson about the signature small business digital platform and the carrier’s digital strategy.