How many employees at your organization have a firm grasp on how the Internet really works?
The number is likely very few. Layer in knowing how to use the power of the Internet to better all types of practices in the insurance industry and that number shrinks further.Executive SummaryJust as frontline employees don’t have to understand exactly how the Internet works to grasp the importance of Internet technology to business, they don’t have to understand all the ins and outs of big data. But they do need basic training to become more data-minded, suggests The Institute’s Michael Elliott, who urges carriers to allocate more of their budgets on training all employees.