Superstorm Sandy made landfall October 29, 2012, crossing the coast of New Jersey and creating damage in a widespread path up and down the East Coast. Executive SummaryJill Bookman, CEO of American Collector Insurance, gives a personal account of how her company prepares for natural disasters impacting employees and customers, and the lessons of customer outreach and impact that carriers can learn from Superstorm Sandy.
Sandy, a post-tropical cyclone, caused more damage (an estimated $18.8 billion) in the United States than all but two hurricanes (2005’s Hurricane Katrina at $48.7 billion and 1992’s Hurricane Andrew at $25.6 billion), according to the Insurance Information Institute.